Privacy policy

PINLOVA (“we”, “us”, or “our”) operates www.pinlova.com (the “Site”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

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1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:
• Web browser
• IP address
• Time zone
• Cookies installed on your device

As you browse the Site, we collect information about:
• Pages or products you view
• Websites or search terms that referred you to our Site
• How you interact with the Site

This is referred to as Device Information.

Order Information

When you make or attempt to make a purchase through the Site, we collect:
• Name
• Billing address
• Shipping address
• Payment information (processed securely by payment providers)
• Email address
• Phone number

This is referred to as Order Information.

2. How We Use Your Personal Information

We use the information we collect to:
• Process and fulfil your orders
• Communicate with you
• Screen orders for fraud or risk
• Improve and optimise our website
• Provide customer support
• Send promotional emails (only if you opt in)

3. Sharing Your Personal Information

We respect your privacy and are committed to protecting your personal information. We do not sell, trade, rent, or share your personal information with any third parties.

All customer information collected is used solely for the purpose of operating and improving our services, processing transactions, and providing customer support.

Your personal information may only be disclosed if required by law, such as to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

We take reasonable measures to ensure that your data remains secure and confidential at all times.

4. Cookies

We use cookies to improve your browsing experience. Cookies help us remember preferences, analyse site traffic, and improve our services.

You can control or disable cookies through your browser settings.

5. International Customers

We sell and ship worldwide. Your information may be transferred and processed outside your country, including countries with different data protection laws.

By using our Site, you consent to this transfer.

6. Data Retention

We retain Order Information for our records unless and until you ask us to delete it, except where required by law.

7. Your Rights

Depending on your location, you may have the right to:
• Access personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at:

📧 pinlovacustomercare@gmail.com

8. Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at: PINLOVA
🌐 Website: www.pinlova.com
📧 Email: pinlovacustomercare@gmail.com